Some restrictions will cause the email not to send:
- If the user is NOT logged in when they request the quote, they MUST be on the same device when they try to use the quote link.
- If the user is logged in when they request the quote, they MUST be logged in when they try to use the quote link, though they don't have to be on the same device AND same browser.
- The quote link (or code) only works for 24 hours.
- If the user clears cookies, they will lose the quote. Some users have extensions installed that clear cookies when they quit the browser.I suggest that you try it, both logged in and not logged in.
- Test the feature before concluding that it is not working.
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