Items Are Showing Incorrect Inventory and Pricing

Created by Ezra Weinstein, Modified on Tue, 06 Sep 2022 at 04:58 PM by Hannah Harris

1. Go to System->Background->Process Log and set the Filter to only show Update Distributor Inventory. Look at when the last time that background process was run. It should be running once per hour. 

2. Look at the last process log and make sure the distributor in question ran.

3. Go to Product Maintenance and find the product in question. In the Inventory tab, click on the distributor for a list of the updates from that distributor.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article