Your Admin User Account

Registration

When using the CoreWare system, you will be provided with a client admin account with access to all the administration pages. Client admins can set up new admins and let staff or designation users create an account via the registration page. The system allows for self registration of admins, staff and donors.

Logging In

When logging in to CoreWare for the first time on any new machine, you will be asked to authorize the computer you would log in to. Authorization requires answering the 2 security questions that you provided from the registration. If you have yet to create your security questions and answers, you will be brought to the User Self Maintenance page to create them.

From the authorization page, provide the answers to the security questions exactly as you have entered them in the registration. Specify if the computer is a public or private computer. Submit the information to authorize the computer. Contact the CoreWare admin if you get locked out by entering the wrong answers.

After authorizing the computer, you will be asked to reset your password. Enter your new password. Passwords must be atleast 8 characters long and includes a number, lowercase and uppercase letters.

Forgot Password

In the event that you forget your password, you can set a new password by clicking on the “Forgot username or password” link from the login screen. You need your username and email to reset your password. An email would be sent to the email address on file. Follow the instructions in the email.

The link on the email will take you to the Reset Password page. Enter the security answers exactly how you have entered them. Then, set a new password. Confirm the new password then click RESET PASSWORD.