With coreSTORE, you can easily print service tags for work orders. After selecting a work order or multiple work orders from the Work Orders List (for more information, see Work Orders Module Main Options Guide), several options will show at the top of the screen. In order to print service tags for the work order(s), click the Print Service Tag button.
On the Print Service Tag screen, you can either print custom labels or direct print using an existing label (for more information about setting up direct printing, see How to Direct Print).
- If you want to print custom labels, select Print (1) (this is the default option when you are first brought to the Print Service Tag screen).
- If you want to direct print using an existing label, select Direct Print (2).
On this screen, you can customize the size of the service tag and the font on the service tag by inputting the numbers that you want in the settings fields (A) then by clicking the Submit button (E). If you want to undo the customizations and default to the original settings, click the Reset Labels button (C).
In order to use the service tags you can either print them by clicking on the Print button (B) or by exporting them to Excel by clicking on the Excel Export button (D). This screen will also show previews of the service tags that correspond to the Item Being Repaired (F) and the items added as Parts & Labor (G) (for more information, see Edit Work Order Screen Guide).
On this screen, you can see the qzTray Connection Manager (A) to manage your coreSTORE's connection to qzTray (for how to connect coreSTORE and qzTray, see Labels Sub-Module Overview). If the connection is active, use the following options to direct print the existing label(s) you need:
- Label Name (B): Select from the drop-down list which existing label type you want to print (to manage the existing label types that make up the drop-down list, see Labels Sub-Module Overview).
- Printer (C): Select from the drop-down list (this drop-down list contains the printers that are connected to your coreSTORE via qzTray) which printer you want to print the label from (you will need to have qzTray connected to your coreSTORE in order to print a label).
- Host (D): You can specify an IP address for the label.
- Port (E): You can specify a port for the printing of the label.
- Quantity (F): Input how many of labels of each item you want to print.
After you use the above options to setup direct printing of the existing label(s) you need, you can click the Preview button (G) to preview an example of the label(s) before you print [to go back to the screen to edit the options or print the label(s), click the Close button], or you can print the label(s) by clicking the Print button (H).