Creating Returns in coreSTORE

From the Sales Screen

You can create a return directly from the Sales screen simply by clicking on the Sale button and changing it to Return: 

You will then complete this as you would a normal transaction. 

From An Existing Transaction

You can create a return from an existing transaction by pulling up the receipt. You can do this by looking under the Customer's transaction history: 

Or by simply scanning the barcode or typing in the POS number on the receipt under Sales > ... > Lookup Receipt or Clicking CTRL Key twice on your keyboard

Once this receipt has been pulled up, you can simply select "Create Return" and follow further steps HERE