Creating Returns in coreSTORE

Created by Ezra Weinstein, Modified on Tue, 29 Nov 2022 at 03:34 PM by Hannah Harris

From the Sales Screen

You can create a return directly from the Sales screen simply by clicking on the Sale button and changing it to Return

You will then complete this as you would a normal transaction. 

From An Existing Transaction

You can create a return from an existing transaction by pulling up the receipt. You can do this by looking under the Customer's transaction history: 

Or by simply scanning the barcode or typing in the POS number on the receipt under Sales > ... > Lookup Receipt

Once this receipt has been pulled up, you can simply select Create Return:

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article