How to highlight products in the local store

Created by Ezra Weinstein, Modified on Fri, 09 Sep 2022 at 10:10 AM by Hannah Harris

There has been some confusion about how the location filter worked.  Some clients who had only a single store location were expecting that filter to only show results from their local store and hide distributor results, but that is not how it was designed; the filter always shows distributor results because they are available to be shipped to that store for pickup.  Because of the confusion, we made a change to hide the location filter for dealers who have only a single store location.


For clients who have only a single store location, or who have multiple stores, but want to customers to see local inventory first in the search results, you can do one or both of the following:


1. Turn on Location Availability Texts, which will show text like "Available in store today" prominently on the search results and the product details page. You can turn this on in Client Preferences. Click Add, select "Show Location Availability" from the dropdown list, and change the client setting dropdown to True. Once that is done, you may want to customize the text and appearance of those messages. This is done in Orders > coreFORCE setup on the Fragments tab.  Filter the list of fragments by the word "available" and set each of those fragments to "customize". They will then appear in Website > Fragments as HTML that you can edit.



2. Add a Search Multiplier for your local store location(s). You can do this in Products > Settings > Locations. Near the bottom of the page on the details tab, you will see an item called Search Multiplier. It defaults to 1.00, which means that the inventory location will not affect the results of a customer's search. If you want to force your quick ship products to always be displayed first when a customer searches, you can change this number to 100.00. Note that there are several places where a search multiplier can be added, which may affect your search results in unexpected ways. To see how the system calculates search relevance, you can use the report in Products > Product Relevance.


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