Why an Order might Ship to Store instead of Dropship

Created by Ezra Weinstein, Modified on Tue, 13 Sep 2022 at 04:06 PM by Hannah Harris

There are several places in coreFORCE where dropship can be blocked:


  1. "Cannot ship to customer" in the product record
  2. "Distributors who cannot dropship" in the product record 
  3. "Cannot dropship anything" in the Manufacturer record 
  4. "Cannot dropship these departments" in the Manufacturer record
  5. "Cannot ship to customer" in the category record 

The final possibility is that the person creating the order checked the "Do not dropship" by mistake when creating the shipment.

In any of those cases, the shipment will be created as ship-to-store even if the order has an FFL selected.

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