If we have a sale that is either completed incorrectly or accidentally cashed out, how do we recover that?

Created by Ezra Weinstein, Modified on Tue, 29 Nov 2022 at 03:50 PM by Hannah Harris

The best thing to do is to pull the receipt up and do a return on the sale and then re-enter it as a special order. If the credit card was processed then you should choose manual card for the payment type.

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